Privacy policy

At {{storeConfig.name}}, we value your trust and take your privacy seriously. This policy explains what information we may collect when you visit {{current_domain}}, how we use it, and the choices you may have regarding your personal data.

1. Information We Collect

Depending on how you interact with our website, we may collect the following information:

Contact details: Your name, email address, phone number, and shipping address.
Order information: Products purchased, order history, and transaction-related details.
Technical data: Your IP address, browser type, device information, and website activity.
Account and marketing details: Information you provide when creating an account or subscribing to our communications.

Payment information is handled through the payment services available at checkout.

2. How We Use Your Information

We use collected information to support our store operations, including to:

Process payments and fulfill orders.
Arrange shipping and provide order updates.
Respond to customer questions and support requests.
Improve our website, products, and shopping experience.
Detect suspicious activity and help prevent fraud.
Send promotional emails where permitted by law and, when required, with your consent.

You can unsubscribe from marketing emails at any time using the instructions included in our messages.

3. Consent and Your Choices

When you provide information to place an order, request a service, or contact us, we use it for the relevant purpose and other purposes permitted by law.

Where additional consent is required, such as for certain marketing activities, we will request it. You may withdraw your consent where applicable, although this will not affect processing that was lawful before withdrawal.

4. When We Share Information

We do not sell personal information for money. We may share relevant information with service providers that help us operate our store, such as payment processors, shipping companies, website providers, and customer support services.

We may also disclose information when required by law, to respond to valid legal requests, to prevent fraud, or to protect our rights and the safety of others.

5. Cookies and Third-Party Services

Our website may use cookies and similar technologies to support essential functions, remember preferences, analyze website activity, and improve performance.

We may also use third-party services to support payments, analytics, advertising, or other store functions. These providers may process information under their own privacy policies and applicable requirements.

Links to external websites may have separate privacy practices. We recommend reviewing their policies before providing personal information.

6. Data Security and Retention

We take reasonable measures designed to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no online transmission or storage system can be guaranteed completely secure.

We retain personal information for as long as reasonably necessary to fulfill orders, provide services, maintain business records, resolve disputes, and meet legal obligations.

7. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information online from children under 13 without appropriate authorization where required by law. If you believe a child has provided personal information improperly, please contact us so we can review the matter and take appropriate action.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to personal information we hold about you.
Ask us to correct inaccurate information.
Request deletion of certain personal information.
Exercise other privacy rights available under applicable law.

We may need to verify your identity before processing a request. To ask a question or exercise an applicable privacy right, contact us at {{storeConfig.service_email}}.

9. International Data Transfers

Your information may be processed or stored in countries other than your own, where privacy laws may differ. Where required, we will take appropriate steps to comply with applicable requirements for international data transfers.

10. Policy Updates

We may revise this Privacy Policy to reflect changes in our business practices, services, or legal obligations. Updates will be posted on this page, along with a revised effective date where appropriate.

If a change requires additional notice under applicable law, we will provide it through an appropriate method.